Metro is the just prepaid brand offering progressed built-in cheat protection, thanks toT-Mobile"s larger and much better network. Therefore every customer have the right to be better-protected—for FREE.

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Qualifying service and capable an equipment required. Enabling blocking might inadvertently block preferred calls. Disable at any type of time. Details for some unknown numbers not available.


Your ultimate call

control center.

Our cost-free Scam Shield™ application gives you manage over anti-scam protections prefer Scam ID, scam Block and also Caller ID and is obtainable to every our customers.

For one extra charge, update to scam Shield Premium because that even an ext control over her calls and voicemails.

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T-Mobile"s advanced

network technology.

T-Mobile"s supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to continue to be ahead that scammers.


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Built-in protection.

Americans gain billions of scams androbocalls every year. Yet Scam identifier andScam Block modern technologies identify and also helpstop them—before you ever get the call.Plus, our customers space further-protectedby anti-spam text remedies we"ve had actually inplace due to the fact that 2014.

Qualifying company & capable machine required. Transforming on scam Block might block calls friend want; disable anytime.


Know who"s calling.

Now you"ll see a caller"s information, also if they"re no in your call list. V Scam Shield™, complete Caller ID access is immediately included.

Qualifying organization & capable an equipment required.


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When you need a clean slate.

With scam Shield™, girlfriend can change your call number — for any type of reason — up to onetime per year in ~ no extr charge.

Call 1-888-863-8768

Find a Store>

Qualifying business required. 1 per line every year.


There are a number of ways to turn on cheat Block:

Download the cost-free Scam Shield app and also toggle on scam BlockDial #662# indigenous your metro by T-Mobile deviceLog in to your account, then select My Account>Add Services>Protection>Scam BlockIn the MyMetro App, choose Shop>Add Services>Confirm her PIN>Scam Block>Modify ServicesDial 611 from your Metro machine to speak to Care

We’ve had actually an anti-spam solution for mobile messaging including SMS, MMS, and also RCS since 2014, and also we incorporate it at no extr charge for metro customers. Exactly how it works:

Our anti-spam article solution is updated on regular basis with spam post fingerprints and signatures. Whenever a mobile post is obtained on the network, it"s checked versus the anti-spam solution. If a message is identified to it is in spam or unwanted, we"ll block it. Otherwise, the message will it is in delivered.Customers deserve to report spam or undesirable messages by merely forwarding the messages to 7726. We"ll reply v a check text and forward the message to the Security center for analysis. The message and your details space encrypted; your identification won"t be shared.Replying “STOP” is usually a convenient way to conveniently opt the end of a blog post program.However, for unwanted spam texts, us recommend forwarding messages to 7726 and not replying.Similar to choose up one unknown robocall, spammers will use any kind of texted reply (including “STOP”) as confirmation that they"ve got to a actual person.

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Number proved is T-Mobile"s implementation of the new STIR/SHAKEN market standards. T-Mobile to be the first to implement STIR/SHAKEN because that customers in January 2019. T-Mobile customers v an eligible maker will see "Number Verified" ~ above their display when the phone call number has actually been confirmed as authentic by the network. This means you deserve to be assured the the phone call number calling girlfriend is legitimate and also hasn"t been spoofed.