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You are watching: Error the current profile is not allowed to play on xbox live


Key ingredient of Xbox is its online multiplayer experience that permits you come play your favorite games versus other players. Although digital multiplayer is amazing, some users reported The present profile is not allowed blog post that avoids them indigenous accessing online multiplayer on their console.

“The current profile is no allowed” Xbox error, how to deal with it?


Table that contents:

Solution 1 – Make certain that you have actually Xbox Live gold account

If you want to reap in online multiplayer, you need to register one Xbox Live gold account. Signing up for Xbox Live yellow account is easy, and also you have the right to do it just by visiting Xbox website. ~ you it is registered Xbox Live account, the difficulty will it is in fixed and also you should have the ability to enjoy in multiplayer without any type of problems. Keep in mind that you need to sign out of your account and also log back in again in order to use Xbox Live yellow after you acquisition it.

Solution 2 – examine if your Xbox Live gold subscription is quiet active

Sometimes you can get The existing profile is not allowed error if her Xbox Live yellow account is expired. To deal with this issue, use any type of web web browser to log in in to her Xbox account and check the subscription section. If your subscription is expired, be certain to renew the in stimulate to fix this problem.


If your Xbox Live gold account was newly renewed, you’ll need to wait for 24 hrs or an ext until Microsoft procedures your transaction and renews your account. Some users are also suggesting to carry out network test after reactivating your Xbox Live gold account.

Solution 3 – Delete and also download your profile again

Users reported that they addressed this error message merely by deleting your profile and also downloading that again. To execute that top top Xbox 360, do the following:

Go come Settings and select System.Navigate to Storage.Select Profiles and also choose the profile the you desire to delete.Select Delete.Select Delete file Only option to delete her profile. This choice will delete the file while keeping all your conserved games and also achievements.

After deleting the profile, you require to include it again by complying with these steps:

Press the Guide switch on her controller.Select Download Profile option. If friend don’t check out this choice it way that she signed in v a various profile currently, for this reason be sure to sign out.Choose Download Profile.Select the storage location for her profile.After the profile is downloaded, inspect if the difficulty is fixed.

To delete her account on Xbox One, carry out this:

On the Home display screen scroll left to open the Guide.Select Settings > every Settings.In the Account section choose Remove accounts and choose her account.

To include download your account again, follow this steps:

Open the Guide and choose Sign in > add & manage.Select Add new and also enter your login information.Follow the instructions on the screen to complete the process.

Solution 4 – clear the Persistent storage


Persistent storage have the right to sometimes cause details errors on her Xbox such as The existing profile is no allowed error. To solve this problem, you should clear the Persistent warehouse by following these steps:

Open the Guide and select Settings.Select Blu-ray > Pesistant Storage and also choose Clear Persistent Storage.

Solution 5 – clean the MAC address

Sometimes you deserve to fix this error simply by clearing the MAC address. To execute that, follow this instructions:

Navigate come Settings.Select Network settings > advanced settings > alternate MAC address.Choose the Clear option.After clearing the MAC address, revolve off her Xbox. Disconnect the power cable and wait for few minutes.Connect the strength cable and turn on your Xbox again.

After law that, check if the trouble is resolved.

Solution 6 – test the Xbox Live connection

According to users, you have the right to fix this trouble simply by trial and error your Xbox Live connection. To perform that follow this steps:


Go come Settings > Network Settings.Select her network and also choose Test Xbox LIVE connection option.After the process is completed, check if the trouble is resolved.

Solution 7 – clean the system cache

The next thing we’re walking to shot is clearing the system cache. Here’s what you must do:

Press the Guide 
button on your controller.Go to Settings and select System Settings.Select Storage or Memory.Highlight any storage device, and then press Y on her controller (you have the right to select any storage device, due to the fact that the system will clear the cache for all of them).Select Clear mechanism Cache.Confirm the action.Restart her console

Solution 8 – power cycle her console

If various other solutions nothing work, you might want to do a factory reset. This alternative will generally delete all documents from your console and reset it to original state. This means that you’ll delete all her accounts, saved games, settings and files. If you want to save your files, we strongly imply that you back them up to a USB flash journey before beginning the reset process. Come reset her Xbox to factory settings, carry out the following:

Open the overview by scrolling left ~ above the Home screen.Select Settings and go to All Settings.Choose System > Console info & updates.Select Reset console.You must see two options available: Reset and also keep my games & apps and Reset and remove everything. We imply that you usage the first option due to the fact that this option will just reset your console and also delete perhaps corrupted data without deleting games and also other huge files. If that choice doesn’t work and also the problem still persists, be sure to usage Reset and remove everything option. This choice will delete every downloaded games, saved games, accounts and also applications, thus if you want to maintain some of her files, we imply that you ago them up prior to using this option.

See more: How To Make A Homemade Eraser S, How To Make Erasers At Home

The present profile is not allowed error deserve to prevent friend from play Xbox gamings online, yet we hope that you regulated to settle the problem after using one of our solutions.